Longwood Security features leading-edge technology, but technology can only do so much. That's why we're especially proud of our successes in the critical area of human resource management. After all, it's the front-line officer and supervisor who determine the outcome of our combined efforts.
Even before we began introducing technology into the mix, we devoted years to developing unique people-oriented management and training systems. These systems are based on our core values of ensuring fairness, demonstrating caring in even the little things, and publicly living out our image, service, and leadership expectations daily.
To reinforce our core values and strategies, we incorporate a variety of pay-for-performance incentives into our people-oriented management systems.
Our people receive better training and are offered more opportunities to grow through our well-defined 14-step Career Ladder™. Our success here is evidenced, in part, by our having the highest employee retention rate in the industry and by the hundreds of letters of commendation our people have received.
Superior Service Is An Attitude
In addition to past employer references, drug testing, criminal records checks, and an in-depth screening process, we work closely with our senior field managers to select only those people who demonstrate that they can and want to live up to our combined expectations. That is, we carefully test our applicants' attitude toward others and closely review the pride they exhibit in their own appearance and demeanor to determine whether they will successfully serve as our communities' ambassadors and our administrations' representatives.
Further, all applicants must pledge in writing to make our and your institution their primary full-time employment. Unlike other companies, who provide anywhere from 25 to 35% of their commitment to your community with part-time people, virtually 100% of Longwood's services are provided by full-time, well-trained, knowledgeable, and committed officers.
In turn, both Longwood and our client institutions agree to provide competitive wages, institution-appropriate benefits, and a challenging work environment where our people feel good about themselves and the contributions they make as full members of our communities.
Once selected, all candidates must undergo a vigorous, lengthy, and continuous training program in which they are exposed to a wide variety of classroom training, lectures, role plays, literature, and videos. Before being certified and becoming eligible for progression to the next step of the 14-Step Career Ladder, they're fully tested on all of the above.
If you'd like to join the Longwood Security team, click here.
About the Longwood Medical and Academic Area